Booking policies

Cancellation & Refund Policy

What it costs to cancel or reschedule a booking, how the charges rise as your trip gets closer, and how refunds are paid.

Applies to all bookings
5 sections
2 min read

50% 30+ days before 75% 15 to 30 days 100% 0 to 15 days

Cancel in writingquery@beyondjourney.in

Booking amount Non-refundable in every case, including when you cancel or reschedule. Section 1
Cancellation charges 50%, 75% or 100% of the trip cost, rising as the start date gets closer. Section 2
Beyond our control Weather or government orders: we try to arrange an alternative, with no refund for what is cancelled. Section 3
Rescheduling No cancellation charge for domestic trips moved more than 50 days out. Within 30 days, the booking amount is lost. Section 4

At Beyond Journey, we understand that travel plans may change. However, due to operational commitments and advance bookings with our partners, the following cancellation and refund policy applies to all bookings.

Booking Amount

Non-refundable

The initial booking amount is non-refundable under all circumstances, including voluntary cancellations or rescheduling requests.

Cancellation Charges

Cancellation charges will apply as per the timeline below:

30 days or more before the trip start date 50% of the total trip cost will be charged as cancellation fees.
15 to 30 days before the trip start date 75% of the total trip cost will be charged as cancellation fees.
No refund 0 to 15 days before the trip start date 100% of the total trip cost will be charged as cancellation fees (No refund).

All cancellation requests must be submitted in writing via email to be considered valid.

Unforeseen Circumstances

In cases of

Adverse or unforeseen weather conditions
Government restrictions or regulatory changes
Natural calamities
Force majeure events beyond our control

Certain activities or services may be modified, rescheduled, or canceled.

In such situations

We will make every reasonable effort to provide a suitable alternate activity or arrangement.
However, no refund or compensation will be provided for canceled or modified activities due to such circumstances.

Rescheduling Policy

Within 30 days of the trip

If a rescheduling request is made within 30 days of the trip start date, the booking amount:

Cannot be refunded
Cannot be adjusted toward a future booking

More than 50 days before

If a rescheduling request is made more than 50 days prior to the trip start date,

Rescheduling can be done without cancellation charges for domestic trips (subject to availability and fare differences, if any).

Any price difference arising due to change in travel dates shall be borne by the customer.

Important Notes

Refunds (if applicable) will typically be processed within 7–10 working days from the date of cancellation approval.
Processing charges, transaction fees, or third-party service charges (if any) may be deducted.
The Company reserves the right to amend this policy at its discretion.

Need to cancel or change a trip?

Email us to cancel, so that it counts. To talk it through first, call a travel expert.

Email us +91 93115 11338