At Beyond Journey, we understand that travel plans may change. However, due to operational commitments
and advance bookings with our partners, the following cancellation and refund policy applies to all bookings.
01
Booking Amount
Non-refundable
The initial booking amount is non-refundable under all circumstances, including voluntary cancellations or rescheduling requests.
02
Cancellation Charges
Cancellation charges will apply as per the timeline below:
-
30 days or more
before the trip start date
50%
of the total trip cost will be charged as cancellation fees.
-
15 to 30 days
before the trip start date
75%
of the total trip cost will be charged as cancellation fees.
-
No refund
0 to 15 days
before the trip start date
100%
of the total trip cost will be charged as cancellation fees (No refund).
All cancellation requests must be submitted in writing via email to be considered valid.
03
Unforeseen Circumstances
In cases of
- Adverse or unforeseen weather conditions
- Government restrictions or regulatory changes
- Natural calamities
- Force majeure events beyond our control
Certain activities or services may be modified, rescheduled, or canceled.
In such situations
- We will make every reasonable effort to provide a suitable alternate activity or arrangement.
- However, no refund or compensation will be provided for canceled or modified activities due to such circumstances.
04
Rescheduling Policy
Within 30 days of the trip
If a rescheduling request is made within 30 days of the trip start date, the booking amount:
- Cannot be refunded
- Cannot be adjusted toward a future booking
More than 50 days before
If a rescheduling request is made more than 50 days prior to the trip start date, rescheduling
can be done without cancellation charges for domestic trips (subject to availability and fare differences, if any).
Any price difference arising due to change in travel dates shall be borne by the customer.
05
Important Notes
- Refunds (if applicable) will typically be processed within 7–10 working days from the date of cancellation approval.
- Processing charges, transaction fees, or third-party service charges (if any) may be deducted.
- The Company reserves the right to amend this policy at its discretion.
Need to cancel or change a trip?
Email us to cancel, so that it counts. To talk it through first, call a travel expert.
